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Customer Field Representative (m/f), Ahmedabad in Ahmedabad, Gujarat

Your tasks:
- Answer customers' questions about services and charges, or direct them to customer service centers
- Verify readings in cases where consumption appears to be abnormal, and record possible reasons for fluctuations
- Walk or drive vehicles along established routes to take readings of meter dials
- Upload into office computers all information collected on hand-held computers during meter rounds, or return route books or hand-hand computers to business offices so that data can be compiled
- Inspect meters for unauthorized connections, defects, and damage such as broken seals
- Collect past-due bills
- Update client address and meter location information
- Report to service departments any problems such as meter irregularities, damaged equipment, or impediments to meter access, including dogs
- Connect and disconnect utility services at specific locations
- Report lost or brokenkeys
- Read electric, gas, water, or steam consumption meters and enter data in route books or hand-held computers
Your skills:
- Determining causes of operating errors and deciding what to do about it
- Repairing machines or systems using the needed tools
- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things
- Understanding the implications of new information for both current and future problem-solving and decision-making
- Writing computer programs for various purposes
Location
Ahmedabad
jobid82282
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